General Information

Most carriers are participants of the Federal Communications Commission’s Keep America Connected pledge as part of a nationwide effort. Companies pledge for the next 60 days to not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic; waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic, and open its Wi-Fi hotspots to any American who needs them.

Details about COVID-19 programs, offerings, and allowances, can be found on the following pages.

Satellite Broadcasting & Communications Association (SBCA)

ViaSat and HughesNet have different policies and customers should check with them, but SBCA mentioned the Bonus Zone. This is a period of time typically 2 am-8 am, when all customers have access to of additional data that does not count towards their plan. SBCA is encouraging customers to use this additional data to download large files like education materials, movies, system updates for your computer, tablet, or smartphone. Often, these downloads can be scheduled on the device.

View following links for more info.